BSB31115 Certificate III in Business Administration (Medical)

Find your career niche in the world of Medical Administration

Doctors, dentists, pharmacies, hospitals, physiotherapists, chiropractors and a wide range of other allied health and aged care services all need specialist medical admin staff.

Jigsaw Training Group
RTO Code 32423

Expand your career opportunities with a specialisation in medical administration

Combine the power of a Certificate III in Business Admin with the specialist skills and knowledge to provide technical advice and support to a team of medical professionals.

Choose from a wide variety of electives to suit your preferred career pathway.

The Certificate III in Business Administration (Medical) opens up a range of career pathways with an equally wide choice of electives available to suit your chosen industry specialisation.

This course also provides a pathway into more generalised business career opportunities with entry available to Certificate IV and Diploma of Business study streams with credit available for recognition of prior learning for this qualification.

What you’ll learn

The BSB31115 Certificate III in Business Administration (Medical) will teach you the skills and knowledge required to exercise discretion and judgement using appropriate knowledge to provide technical advice and support to a team.

This qualification has been superseded and is currently in a transition to a new qualification. In line with our registering body requirements the existing qualification is still able to be enrolled in, completed and have qualifications issued. We will be offering the new qualification within the next 6 months.

Core subjects

BSBITU307 - Develop keyboarding speed and accuracy

BSBWHS201 - Contribute to health and safety of self and others

Elective subjects

BSBMED301 - Interpret and apply medical terminology appropriately

BSBMED302 - Prepare and process medical accounts

BSBDIV301 - Work effectively with diversity

BSBITU313 - Design and produce digital text documents

BSBCUS301 - Deliver and monitor a service to customers

BSBMED303 - Maintain patient records

BSBMED305 - Apply the principles of confidentiality, privacy and security within the medical environment

BSBMED401 - Manage patient record keeping system

BSBADM307 - Organise schedules

BSBITU312 - Create electronic presentations

BSBWRT301 - Write simple documents

Electives are subject to change

Career opportunities

  • null

    Medical Receptionist

  • null

    Medical Secretary

  • null

    Admissions Clerk

  • null


Graduates of this course achieve excellent career outcomes.
of graduates were satisfied with their training
of graduates enjoy improved work status such as promotions or higher pay
is the average salary earned by graduates entering their first full time job after graduating
* Information provided by

Level up your skills and create new career opportunities with AKI.

BSB31115 Certificate III in Business Administration (Medical)

Study with one of Australia’s most successful RTO’s.

Fee for Service: $1,995

Skills Assure: Certificate 3 Guarantee Program

Funded non concession: $50

Funded concession: $20

Eligibility criteria apply.


Unit cost

$3.84 per unit non concession

$1.53 per unit concession

Course Duration: Approximately 12 months
Delivery Mode Options: Online
Attendance Requirements: Not applicable for this course
Vocational Placement: Not applicable for this course.